Privacy Policy – Mega Casino UK
At Mega Casino (megacasino-uk.uk.com), we take your privacy seriously. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and your rights under UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We are committed to handling your information transparently, securely, and in full compliance with applicable regulations. By using our platform, you acknowledge this policy. Please read it carefully and contact us if you have any questions.
Data We Collect
When you register and use Mega Casino, we may collect the following categories of personal data:
- Identity data – full name, date of birth, gender, and copies of ID documents
- Contact data – email address, phone number, and postal address
- Financial data – payment method details, transaction history, and account balances
- Technical data – IP address, browser type, device identifiers, and login timestamps
- Usage data – pages visited, games played, session duration, and click behaviour
- Responsible gambling data – self-exclusion status, limit settings, and support interactions
We collect only the data necessary for the purposes described in this policy.
Cookies & Tracking Technologies
Mega Casino uses cookies and similar technologies to ensure the platform functions correctly and to improve your experience. Types of cookies we use include:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Login sessions, security, site functionality | Session |
| Analytical | Understanding player behaviour and site performance | Up to 12 months |
| Preference | Storing language and display settings | Up to 12 months |
| Marketing | Delivering relevant promotions (only with consent) | Up to 24 months |
You can manage or withdraw cookie consent at any time via your browser settings or our on-site cookie preference tool.
Legal Basis for Processing
We process your personal data under the following legal bases as defined by UK GDPR:
- Contractual necessity – to provide your account and process transactions
- Legal obligation – to comply with UKGC licensing conditions, AML regulations, and age verification requirements
- Legitimate interests – to prevent fraud, protect platform security, and improve services
- Consent – for optional marketing communications and non-essential cookies
How We Share Your Data
Mega Casino does not sell your personal data to third parties. We may share data with:
- Identity verification and KYC providers to comply with regulatory requirements
- Payment processors to facilitate secure transactions
- Regulatory bodies including the UK Gambling Commission where legally required
- IT and platform service providers operating under strict data processing agreements
All third parties are required to handle your data securely and in accordance with UK data protection law.
Data Retention
We retain your personal data for as long as your account remains active and for a minimum of five years following account closure, as required by UK anti-money laundering regulations. Responsible gambling records are retained for the duration required by the UK Gambling Commission. After the retention period expires, data is securely deleted or anonymised.
Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
- Right of access – request a copy of all personal data we hold about you
- Right to rectification – ask us to correct inaccurate or incomplete data
- Right to erasure – request deletion of your data where no legal obligation requires retention
- Right to restriction – ask us to limit how we process your data in certain circumstances
- Right to data portability – receive your data in a structured, machine-readable format
- Right to object – object to processing based on legitimate interests or for direct marketing
To exercise any of these rights, contact us via the details below. We will respond within one calendar month.
Security & Contact
Mega Casino applies industry-standard technical and organisational security measures, including SSL encryption, access controls, and regular security audits, to protect your personal data from unauthorised access, loss, or disclosure. If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our Data Protection team through the contact page on megacasino-uk.uk.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been mishandled.