Responsible Gambling at Mega Casino
Mega Casino is committed to providing a safe, enjoyable, and controlled gaming environment for all UK players. Gambling should always be a form of entertainment, never a way to earn income or resolve financial difficulties. We take our duty of care seriously and provide a comprehensive suite of responsible gambling tools to help you stay in control. If you ever feel that gambling is affecting your wellbeing, finances, or relationships, we encourage you to use the resources and tools available on this page immediately. Help is always available, and there is no shame in seeking it.
Age Restriction – 18+ Only
Mega Casino strictly enforces an 18+ age policy in line with UK Gambling Commission regulations. We use industry-standard age verification processes at the point of registration and before processing withdrawals. We also support third-party age verification tools to prevent underage access. If you are aware of a minor attempting to access gambling services, please contact us immediately.
Self-Control Tools Available to You
We provide a range of tools directly within your account to support responsible play:
- Deposit limits – set daily, weekly, or monthly caps on how much you deposit
- Loss limits – restrict the amount you can lose within a defined period
- Session time limits – receive alerts or automatic logouts after a set period of play
- Reality checks – regular on-screen reminders of how long you have been playing
- Cooling-off periods – take a short break from your account for 24 hours, 7 days, or 30 days
All limit reductions take effect immediately. Increases are subject to a reflection period as required by UK regulations.
Self-Exclusion
If you feel you need a longer break from gambling, you can self-exclude from Mega Casino for a minimum period of six months, with options extending up to five years or permanently. Once activated, self-exclusion cannot be reversed before the chosen period expires. You can also register with GAMSTOP, the UK's national self-exclusion scheme, which covers all UKGC-licensed operators simultaneously. To activate self-exclusion on Mega Casino, contact our support team or use the account settings panel.
Recognising Warning Signs
Problem gambling can develop gradually. Be honest with yourself if you recognise any of the following:
- Gambling with money needed for rent, bills, or food
- Chasing losses by continuing to bet after a losing session
- Feeling anxious, irritable, or secretive about your gambling
- Borrowing money or selling possessions to fund gambling
- Neglecting work, family, or social responsibilities due to gambling
If several of these apply to you, we strongly encourage you to use our self-exclusion tools and seek support immediately.
Help & Support Organisations
The following free, confidential support services are available to UK residents:
- GamCare – www.gamcare.org.uk | National Gambling Helpline: 0808 8020 133 (free, 24/7)
- BeGambleAware – www.begambleaware.org | Advice and live chat support
- Gamblers Anonymous – www.gamblersanonymous.org.uk | Peer support groups across the UK
- GAMSTOP – www.gamstop.co.uk | National self-exclusion registration
- NHS Northern Gambling Service – referrals via your GP for clinical support
Mega Casino does not profit from problem gambling. We actively support players in accessing these services whenever needed.
Our Commitment to Player Privacy in Responsible Gambling
Any information you share when using responsible gambling tools — including self-exclusion requests, limit settings, or support correspondence — is handled with strict confidentiality. This data is used solely to enforce your chosen restrictions and protect your wellbeing. It is never used for marketing purposes and is not shared with third parties except where required by law or the UK Gambling Commission.